Guidant's Got a New Spark: Say Hello to Jouleene
- Paul Decker
- May 14
- 2 min read
She’s smart, she’s experienced, and she’s here to help.
At Guidant Power, we’re proud to introduce our newest team member, Jouleene. She might not walk around the office or grab coffee with the crew, but she’s as real as it gets when it comes to delivering expert answers, helpful guidance, and a little spark of personality to your electrical questions.
Who Is Jouleene?
Jouleene is a virtual electrical expert available to help visitors on the Guidant Power website. Whether you’re looking for information about training services, wondering if you really need an arc flash analysis, or just trying to understand industry jargon, Jouleene is ready to answer your questions.
You can talk to her anytime: just click the “Chat with Jouleene” button on our site.
Why Did We Bring Jouleene On Board?
Electrical safety isn’t simple. Codes, compliance standards, inspections, and training are a lot to navigate. Our customers span industries, job roles, and levels of electrical expertise, but they all share one thing: a need for clarity.
We built Jouleene to meet that need. Most website bots stick to answering a limited set of scripted questions. But Jouleene is different. She was trained by our team to share their expertise, with flexibility, nuance, and a thorough understanding of safety and compliance.
She’s also a fresh voice in a traditional industry. As part of her mission, Jouleene is here to spark interest in electrical safety and maybe even inspire more young women to explore careers in engineering.
What Makes Jouleene Special?
Yes, she’s incredibly knowledgeable, thanks to the comprehensive training provided by seasoned Guidant experts. But what really sets Jouleene apart is her personality.
Starting every chat with a lighthearted “Watt’s up?” Jouleene sets the mood for a friendly conversation. After all, electrical safety is serious enough!
Jouleene knows how to help out like a real teammate would. She’s confident but humble – and a natural teacher. She breaks down complex topics in plain English, uses examples that make sense, and handles even the most technical questions with warmth and clarity.
Jouleene’s name is a nod to both her electrical roots and her approachable personality, combining “joule,” the unit of energy, with a wink to “Jolene,” the classic country song. It’s a fitting tribute for a digital team member with a down-to-earth charm and a knack for the occasional pun.
A Few Words From Jouleene Herself:
“Hi there, I’m Jouleene! I grew up in an electrical family and I’m here to make your safety and reliability journey easier. Whether you’ve got a quick question or a deep technical concern, I’m always ready to help.”
Try It Yourself
If you’ve ever had a question about electrical safety and didn’t know where to start, Jouleene is a great place to begin. Think of her as your first stop for trusted information; no forms, no waiting, and no pressure. Just real answers, anytime you need them.
